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The staff of the ITS department would like to welcome you to Ross University.
We offer you this document detailing instructions on campus computer access. In this section of our web site we provide information on current IT Resources available to students.
Note: Contact vendor for most recent:
Ross Net Drive Update [GDrive]
Is important that you install the latest update for the Ross Net Drive application to ensure continued connectivity to student’s NetworkShares
Latest release Ross NetDive
Installing Ross Net Drive for Win PC
------------- OR --------------
Help: MACInstalling Ross Net Drive for MACs
Print Drivers Download NEW!
Apple Drive (For Lion OSx 10.7 Only) NEW!
If a Hurricane is approaching
Read the entire Hurricane Brochure carefully. There will be both classroom announcement and frequent email updates so keep yourself apprised as storms develop.
The main RUSM number is
(767) 255-6500. Please make a note of it!
Information on ROSS laptop purchase program!
Contact IT Department
Telephone: 255-6321/ ext: 321
Email: dmithelpdesksupport@rossmed.edu.dm
Opening Hours:
Monday- Friday 8:00am -4:00 pm
ITS has provided more than 80 computers for your use. These systems are located in the NAT and IDA Library PC labs. By way of these computers, students can use the Microsoft Office Suite (Word, Excel,PowerPoint) and gain Internet / e-mail access.
To Log On: Press Ctrl+Alt+Del – this key sequence will invoke the logon screen. The Logon window has 3 fields that you need to take notice of..
In this box, you will enter your User Name. Typically, this will be FirstNameLastName (i.e. John Doe). If your name is in excess of 20 characters, your User Name will be FirstInitiallLastName (i.e. CWhatalongname). User Name is also referred to as an ID or Logon Name
Your default password will be given to you by ITS services– you will be prompted to change the password at your first logon. The new password must be at least 6 characters long.
This should be specified as ROSSDM_STUDENTS After you have entered the appropriate information, press Enter. You are now logged on to the machine. Shortcuts for Internet Explorer, Word and several other programs are located on the Desktop. Also on the Desktop, you’ll find a shortcut to “My Students Resources”. Double click on this shortcut to access shared files (“My G Drive” and “My Group Folders”). You will be able to store your personal material through your "H" drive in " My Computer".
Please save all your appropriate data files here. NOTE: We do NOT backup data stored on student H: drives locations. PLEASE REQUEST A CD BURN OF YOUR DATA FILES FOR BACKUP.